Frequently asked questions

Do you have questions? We have answers! If you don’t see the answer to your question here, feel free to mail us at info@appviewx.com or post your queries here.

How granular is your platform’s role-based access control (RBAC) system?

RBAC is an integral part of our application delivery automation solution. It allows users to specify the modules and functionalities that each member can access, while providing the necessary read/modify control for managing devices and other assets.

How secure are my private keys when I implement your certificates and SSH keys solution?

You have two choices – use our AES-256 encrypted database or use your HSM. Both ways ensure total security. We also integrate with leading password vaults for seamless device management.

Which cloud vendors do your platform support?

It primarily depends on which solution you are using. However, we support AWS, Google Cloud, Microsoft Azure and OpenStack.

What is closed-loop automation?

In closed-loop automation, the system automatically performs certain tasks until the necessary intent is achieved. Our platform helps you automate time-consuming, repetitive tasks and is capable of verifying that intent has been achieved with minimal human intervention.

Can I migrate my certificates from a spreadsheet using your certificate lifecycle automation solution?

Yes, there is an option to upload your certificates using a spreadsheet. However, we recommend running a discovery to track down undocumented certificates as well.

How do you handle privileged access with your SSH Keys solution?

If you need to elevate a user’s privilege on a device temporarily, specify the duration and initiate a request. When the time period you specified passes, the keys and any on-going sessions will be automatically terminated.

Can your certificate solution manage certificates on web servers and app servers?

Yes. Not just web and app servers. Our certificate management solution allows users to easily manage and renew certificates across load balancer, firewall, container, IoT and multi-cloud environments, helping in maintaining compliance and avoiding downtime.

What do you mean by low-code automation?

Our entire platform is built on a low-code architecture. This enables you to quickly develop automation workflows and reports catering to your business needs with minimal effort. Additionally, any new feature requests will be supported faster owing to minimal coding requirements.